Design With Reason: The "Listen With Reason" Column 10.03.00
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Why a column like this? Because too many web sites seem devoid of personality. Because the world of newspaper design can always use a little more dialogue. And because, hey, it's my web site. So I thought, why not create the first regular online column about newspaper design, on the first web site devoted to newspaper design? The goal is to discuss current issues fairly regularly; feedback and ideas for future topics are encouraged.

Why "Listen With Reason?" Because "Listen to ..." sounded a little too preachy.


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Anyone who's ever worked with me, or has heard me speak about design or has spent some time on this web site knows what a crank I can be about certain things. Excessive numbers and styles of fonts ... special effects such as shadows or solid and graduated color screens ... doo-dads such as dotted rules, checkmarks and squiggles. These things are often used as adornments that add no value to the information received by the reader.
I hate them all! Well, not really. But in general, I strongly discourage them for a number of reasons, and I think design managers would do well to become more specific about why frilly design techniques should be avoided.
First, I must credit the inspiration for this week's column: a satirical look at design effects provided courtesy of The Onion, a weekly news-paper that takes everyday people, events and issues and nails them dead-on. One recent treatise, "Graphic Designer's Judgment Clouded by Desire to Use New Photoshop Plug-in," exposes a fictitious (???) Mac jockey's gratuitous use of a Photoshop plug-in to dress up the border of an advertisement. "Paul Gaskill" is quoted as defending his choice of the new PhotoFrame 2.0 software package: "Sure, I was eager to try out the new plug-in, but only because it was perfect for this job. The wave-frame effect gives (my design) that dynamic, cutting-edge feel it needs." Uh, right.
The argument against gimmicks isn't limited to ad designers. At many news publications, large and small, too many designers feel the computer is their playground. In judging endless contests, and reviewing portfolios of Poynter seminar applicants, I've tired of seeing these techniques trotted out by the designer, often when all else has failed. The story may not be very focused, the photos fell through (or "all we had was a mug shot"), there wasn't time to do an illustration, but by gosh, Kai's Power Tools will save the day! Uh, no.
What motivates this madness? An artist on the staff of a newspaper I recently was associated with defended his love for "special" Photoshop effects (marble backgrounds, flame effects over type) by saying, "well, they bought us these Macs and the software so I'm just making use of it." Ugh. Another artist at a paper I redesigned once told me: "... as a designer, I know how to use these tools appropriately. Those people on the copy desk are the problem." Double ugh! As a designer, she was the worst offender in that particular newsroom - her "formal design training" gave her an arrogance that justified using techniques that were totally inappropriate to the new direction of the paper - a clean, consistent, coherent look.
What was the problem in her newsroom? Lack of design management or discipline. Lack of concern for the reader who had to wade through all that junk. Lack of design structure and authority to enforce it. (Luckily, a strict stylebook and a redefinition of newsroom authority came to the rescue.)
In arguing against the bells and whistles, you can't just say "I don't like it" or "it doesn't work for me" and expect the rogues to fall into line. And my frequent argument that "The New York Times doesn't have to rely on that crap" always seems to fall on deaf ears (sigh). But these specific arguments may help curb design overload in your newspaper's pages:
  • Gimmicks are often a crutch that take precious staff time and energy away from the things that truly matter to the reader - the content of the photos, illustrations, graphics and stories, and the planning and packaging thereof (i.e., it's the writing of the headline, not the embellishing of it, that matters to readers).
  • Gimmicks can make type and photos much more difficult to read, muddying the message and slowing down (and annoying) time-starved readers.
  • Gimmicks, by adding noise to the news pages, blur the line with the dark side: advertising design. (No knock on ad designers; individually each of their ads may be structurally sound and serve their clients well, but collectively, in any given paper, the thousand fonts necessitated by the design of a thousand ads equals one noisy conversation that the editorial side should stay out of.)
In designing news and features pages, in general, less is more. Am I saying that there's never a use for Photoshop or other effects? Not at all. If your paper allows any use of special effects for "aesthetic" reasons, they should only be used if they directly reinforce the content in a meaningful way. (I like to say, don't even consider slanting the headline type unless it's a feature story about sledding, or earthquakes. Don't even consider ghosting the type unless it's about fog or a magician's disappearing act. If the story's about a local artist who works with marble, the photographs - not the headline - should convey the concept of working in that medium. And so on.)
Here's a general design guideline that has come in handy everywhere I've worked: if a certain design tool or technique doesn't help the reader, and if its removal from a page layout would not diminish the value of the information in any way, don't use it. I call this the Command X principle.

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CLOSING THOUGHT: In finishing this column I'm reminded of my first art director, Trich Redman at the St. Pete Times. When reviewing a design that made use of one design frill too many, Trich would admonish: "you don't want wear all your jewelry to the prom!" Here's to you, Trich!

Do you live for the latest Photoshop Plug-ins and feel they've saved the day and made your paper better? Send me your views for possible use in a future column. (Request anonymity if you don't want your name posted with excerpts.)


Proceed to next column: Should the lead story always start in the upper right? And other design myths.

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Web posted: Oct. 3, 2000.
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